NQF 2: National Certificate: Contact Centre Support NQF 2 (QUAL I.D: 71490) Offered by: This qualification serves as the entry qualification into Contact Centre operations…

  This qualification is intended for people who already work as Business Process Outsourcing agents or who wish to join the Business Process Outsourcing industry. The…

NQF 4: Further Education & Training Certificate: Contact Centre Operations NQF 4: (QUAL I.D: 71489) Offered by This qualification is designed to meet the needs…

NQF 4: Further Education and Training Certificate: Generic Management NQF 4: (QUAL I.D: 57712) Offered by The purpose of this qualification is to help new…

NQF 5: National Certificate: Generic Management NQF 5: (QUAL I.D: 59201) Offered by A person acquiring this qualification will be able to manage first line…